Twilio will lay off 11% of its workforce.

 Twilio will lay off 11% of its workforce.

Twilio will lay off 11% of its workforce.

According to an SEC filing published Wednesday, Twilio will lay off 11% of its workforce as part of a major restructuring plan.


Twilio employed 7,867 people as of December 31, 2021.



The cloud communications software developer has been aiming for profitability in 2023, and the restructuring aims to improve operating margins, increase sales capacity, and lower operating costs.

Twilio CEO Jeff Lawson stated in a letter to employees that the company decided to lay off employees in order to run more efficiently and to align the company's investments with its priorities. He called the decision "extremely difficult," but "wise and necessary."


"Over the last few years, Twilio has grown at an astounding rate." "It was too quick, and there wasn't enough focus on our most important company priorities," Lawson wrote in his letter. "I accept full responsibility for those decisions, as well as the difficult decision to lay off employees."


Lawson stated that the employees affected work in areas of the company where operations can be more efficient and customers can "succeed without as much human intervention."


Twilio expects to incur restructuring-related charges of between $70 million and $90 million.


Twilio stock closed 10% higher on Wednesday.

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